Terms of service

Welcome to Tuleen. By accessing or purchasing from our online store, you agree to the terms below.

1. Products and availability — All products are subject to availability. We may limit quantities, discontinue products, or update our range at any time.

2. Prices and payment — All prices are listed in Kuwaiti Dinar (KWD). Prices may change without prior notice. Payment is processed securely through MyFatoorah, supporting KNET and major cards. Orders are confirmed once payment is successfully received.

3. Orders — We reserve the right to accept or decline any order. If we cannot fulfil an order after payment, you will receive a full refund.

4. Delivery — Delivery is available within Kuwait and is subject to our Shipping and Delivery Policy.

5. Returns and refunds — Because we sell food and perishable products, returns and refunds are governed by our Refund and Return Policy.

6. Product information and allergens — We describe our products accurately, including ingredients and allergens. If you have any allergy or dietary concern, please review the product details or contact us before ordering.

7. Intellectual property — All content on this store, including logos, images, and text, is the property of Tuleen and its brand partners and may not be used without permission.

8. Limitation of liability — To the extent permitted by law, Tuleen is not liable for any indirect or consequential loss arising from the use of our products or website.

9. Governing law — These terms are governed by the laws of the State of Kuwait.

10. Contact — For any questions about these terms, email info@tuleenco.com.